Availity Essentials is a secure, one-stop, self-service, multi-payer portal and our preferred choice for:
- Direct data entry claim submissions (professional and facility) and electronic data interchange (EDI) claims using the Availity EDI Clearinghouse.
- Checking eligibility and benefits.
- Claims status tracking.
Connectivity exists between Availity and ProviderConnect, eServices, and Payspan. If you use those solutions for claims submissions, you may continue to do so.
For information on the transition to Availity Essentials, please see the Carelon Behavioral Health Transition to Availity Essentials Provider Frequently Asked Questions (FAQ).
Provider resources
Visit the website for a description of services, training, and educational information.
How to register your provider organization
Availity Essentials reference guide for users
All the information you need to make the switch to Availity EDI Clearinghouse whether you currently use Availity to submit EDI transactions, currently only use Availity for the Availity Portal, or you’re not an existing Availity user.
Find tools and topics about eligibility, claims, and compliance.
This is the place for new users to get information about registering and for current users to learn next steps.
Log in to view eligibility and benefits, claims status tracking, reporting, and dashboards.
Availity Client Services
800-282-4548
Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
Questions? We're here to help.
Whether you have a question or are interested in learning more about how we can best support you, please call our National Provider Services Line at 800-397-1630, Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
Join the Carelon Behavioral Health provider network
Please submit an application today to get started.
