Military service asks a lot of those who answer the call to duty. It puts their lives at risk to keep our people and nation safe. This kind of dedication creates environmental and relationship stressors. We believe we should do everything possible to care for them and their families while they serve and after.
Our services are designed to be personalized, confidential, and stigma-free. We connect the care journey through people-first care models and digital tools. We assist military families and veterans with situation issues they may be experiencing, such as:
We understand the complex and sensitive nature of federal work. For more than 40 years, we have delivered whole-health solutions to the federal government, military service members, veterans, and their families. You can count on Carelon Health Federal Services for:
“I joined Carelon because I was impressed by the organization’s commitment to create and deliver comprehensive, whole-health solutions at scale. In all my years of military healthcare experience, I have yet to encounter another organization that is as well positioned and ready to support the unique needs of our military service members and their families.”
—Jim Polo, MD, Chief Medical Officer, Carelon Behavioral Health
Carelon Health Federal Services delivers the full range of behavioral health solutions for our members. No matter the need, we are here for you.
Expertise in crisis and suicide prevention
We are proud to have earned the American Association of Suicidology Accreditation status as a crisis center. This accreditation recognizes our application of best practices and clinical supervision as we answer calls, texts, and chats for people in crisis.
Across our crisis line services programs, we responded to 250K crisis and helpline queries between July 2022 and June 2023.
Jim Polo, M.D., Chief Medical Officer, Military Veteran
Lori Szczygiel, Vice President, Carelon Health Federal Services
Teri Moore, President, Carelon Health Federal Services
Altamaria Perkins, Director, Government Contracts
Rachel Kaufmann, Director, Government Program Management
Tina White-Alexander, Director, Behavioral Health Services
Mudasser Khan, Director, Information Technology
Government and military families have unique needs. Through strong partnerships with small businesses, Carelon Health Federal Services offers enhanced capabilities and comprehensive health solutions for our members. Our partners include:
We believe in giving back whenever possible and proudly support important community initiatives that benefit our military service members and their families.
We’ve raised more than $500K over the last 10 years for the Wounded Warrior Project and the National Military Family Association through the annual Carelon Behavioral Health Charity Golf Tournament .
We proudly support Let's Walk It Out — 222 Mile Ruck March Inc. , a nonprofit dedicated to preventing veteran suicide.
We support the Westfield International Air Show , which provides opportunities to connect with veterans and families seeking mental health support.
We distribute children’s books to military families as part of the National Day of the Deployed in partnership with the Norfolk Main Navy Exchange .
