COVID-19 lingering impact

In July 2021, “long COVID,” also known as post-COVID conditions, was added as a recognized condition that could result in a disability under the Americans with Disabilities Act (ADA).¹

Those with long COVID may exhibit symptoms such as fatigue, muscle weakness, cognitive impairment (or "brain fog"), and sleep difficulties. Some people with post-COVID conditions have symptoms that are not explained by tests or easy to manage.²

In response to COVID-19, we have enhanced our Care Management Program to consider the needs of this population. If you have a patient you would like to refer to our Care Management Program, call the National Provider Service Line at 800-397-1630 to make a referral. Our clinicians will review the request and follow up with the member as appropriate.